PSG Frequently Asked Question (FAQ)

What is the eligibility criteria for Productivity Solutions Grant (PSG) applications supported by Enterprise Singapore (ESG)?

  • Enterprise Singapore (ESG) supports business entity that is registered/incorporated in Singapore
  • At least 30% local shareholding
  • Company’s Group Annual Sales Turnover of not more than S$100 million, or Company’s Group Employment Size of not more than 200 workers
  • Purchase/lease/subscription of the Equipment or IT Solutions must be used in Singapore

The company must not have:

  • Made any payment to a supplier, vendor or third party in relation to the purchase/lease/subscription of the IT solutions or equipment
  • Signed any contract with a supplier, vendor or third party in relation to the purchase/lease/subscription of the IT solutions or equipment
  • Otherwise, the application will be rejected.

The following entities do not qualify for government grants support:

  • Charities, Institutions of Public Characters (IPCs)
  • Religious Entities
  • Voluntary Welfare Organisation (VWO)
  • Government agencies and subsidiaries are not qualified for government grants

What are the supportable costs of adopted equipment/IT solutions?

Unless otherwise stated, only the actual purchase/lease/hire cost of the pre-approved equipment or pre-approved IT solutions package is supportable. This excludes other related administrative fees/charges, e.g. delivery fees, installation.

How do companies apply for the PSG grant?

To apply for the PSG, companies will have to:

  1.  1. Visit GoBusiness Gov Assist to access the list of supportable solutions and identify relevant solutions that they may want to procure 
  2.  2. Obtain quotations from pre approved vendor (unsigned). IT solutions and vendors have been pre-qualified under the grant 
  3.  3. Company should not have signed any contract or made any payment before submitting the PSG application
  4.  4. Submit an application at Companies will need to have a CorpPass account to transact on the BGP

 Click here for a step-by-step guide.

How many PSG grants can a company apply for?

Companies can put in more than one PSG application depending on business needs. However, support can only be extended for one package per solution category per deployment location.

Supportable applications are:

  • The purchase of one unit of either an equipment/IT solution per deployment;
  • Subsequent purchase of the IT solutions to be deployed at a different location

This means that if the Applicant applies subsequently (i.e. after the first application) for the same IT solution to be deployed at the same location, this application will be rejected.

Please note that for Remote Working Solution categories ("Online Collaboration Tools" and "Virtual Meeting Tools"), each business entity may only be supported for one application per category.

What is the processing time for applications?

Applications are processed within 4-6 weeks from the submission of all required information.

Companies are strongly encouraged to submit their applications ahead of time to account for the application outcome and/or processing duration required.

Where can Applicants check the status of their grant application?

An email will be sent to the company’s contact person with the status of the submitted grant application.

Alternatively, Applicants may log in to the Business Grants Portal (BGP). Under the “My Applications” section, they can view the status of their grant application by toggling between the tabs (Drafts/Processing/Actions Required/ Completed).

Reminder emails will also be sent when the application is returned for further clarifications. Applicants may make the necessary clarifications via BGP. Inactive applications may be withdrawn by ESG.

How does a company accept the Letter of Offer upon approval of application?

Click here for a step-by-step guide.

How will the PSG grant disbursement take place?

Disbursement of the PSG grant will be credited directly to the company’s bank account through GIRO. The completed GIRO form must be verified by the company’s bank and submitted to ESG before the company’s claim request. For multiple claims, the GIRO form is only required during the submission of the first claim.

The company will need to submit a new GIRO form if there are changes to the company’s account details.

How will I be notified of the claims disbursement?

An email will be sent to the email address stated on the Business Grants Portal (BGP) to confirm the transaction.

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